Believe it or not, giving good customer service to a thief WILL deter a good majority of them from stealing. Don't just express your anger on the internet. Many people mistakenly believe that all three stores have similar return policies and can be returned to any store in the chain. The people at the store I usually frequent are mostly nice with a few people that are not so nice - but it makes more sense now with all the pressure that is put on them and the low pay - which I think is horribly unfair. I now try to not ever return anything but it is hard. Tried to return them, and rude customer rep at cashier stated "no,cant return them, purchased and it states as is on the pillows." As mentioned above, you will only receive a gift card that is preloaded with the value of the item that you return to TJ Maxx. You get up to $1000.00 for your aggravation. What Is TJ Maxx Return Policy Without Receipt? (Secrets Youll I truly do and I agree with you 100% on some of the issues you mentioned. No stories with returns please, We don't care about it being too small for your sister. Also the whole "customer service will decrease shop lifting" is a joke. Why they think dumping the unwanted merchandise into a big pile on the fixture behind them is better than simply handing it to us so we can put it away into the multitude of bins and racks immediately behind us is baffling. It's a sad way to live, but I do feel your pain! We have five basic elements we absolutely, no questions asked, have to have to make an apprehension and if we don't personally see all five of those elements, those persons are gonna walk out that front door. We got your back! 7. Ha ha ha. And for you idiot customers who come to a register a half hour after we are closed with a cart full of stuff and only buy a few things and then say "ohhh sorry i didn't known you closed at 9:30! This way, you never have to worry about losing your receipt so long as you save the receipt email in your email provider. Sign up for DoNotPay to make the whole ordeal a lot easier. I really thought you closed at 10!" Share your photos and videos with others to prove the truth of your words. Include your packing slip/receipt. T.J. Maxx is a great place to shop because it doesnt take returns. I am a CSC in MA and I am sick and tired of the managers telling me that they will back up my decisions and then making me look like an idiot in from of crooks when they "make an exception." The T.J.Maxx Return Policy Explained in Detail. Most customers are very messy and steal. (all You Need To Know), Does Walmart Own Dollar Tree? However, if your return does not meet the companys return requirements, it may be denied at the store managers discretion. TJMaxx, like other retailers, has policies put into play regarding who we can apprehend and when we can apprehend that shoplifter. Not anymore though because all I got that day was side stares from the cashiers and even a few giggles. If you purchased jewelry from TJ Maxx and no longer have the receipt for it, you will not be able to return it to TJ Maxx for anything. They have taken the purse off with the tag and didnt show me on the computer that the code or number didnt add up. Disgustingly enough people will change out of their undergarments and switch their used nasty clothing for our TJ Maxx merchandise. I work at a TJ Maxx Maxx store in California and I have to agree with the TJX associates. WebOn the flip side, customers cannot return items purchased at physical locations through the mail. I feel badly for what TJMaxx employees have to deal with. It is best to use the Store Locator and enter your ZIP code to find the nearest one. The company limits your return policy to three times per year, however, you are allowed to return an item up to three times per year. Every store seems to operate differently. Other restrictions can apply, meaning T.J.Maxx can reject your request for any other reason. They'll likely accept the return and mark it out as damaged. TJ Maxx has become an corrupt inside theft ring from the top management on down. But when it comes to returning TJ Maxx to Marshalls, then no, you can only return the item to the chain store where you purchased it. The corporation implementing these restrictions affects certain things worth more than $1,000 or specific electronics parts. How is that the men employees don't have to open their pockets? A survey of more than 2,000 US consumers by Happy Returns, a company that helps retailers process their returns, found that 87% of respondents check a retailer's return policy before making a purchase online, with many looking for free returns. We cant create the Gift Card until it is shipped to our store. The same applies to underwear and swimwear without the original hygienic markers. We need to get LP into the building and stop making "exceptions" for the people we know are stealing! Zara is a Spanish retailer that is based out of Arteixo, A Corua, Galicia, Spain. RARELY do our management encourage us to reach out to the customers. The item cannot be returned for credit if it does not have a T.J. Maxx label. (News & Policy), Does Dollar General Take WIC in 2023? I'm a customer and I go to the Tj Maxx in Conyers, Georgia. If a company doesn't offer free returns, chances are customers will be put off. it makes the store impossible to keep up. What I mean by "their way" is the fact that these idiots want a discount for practically everything! You essentially have it for as long as you have your email account and it remains active. The answer is no. I know all the crooks at least by face and many by name. When you think the manager will come and back you up when instead they just make you look stupid. at garage sales and flea markets. TJ Maxx Return Policy With No Receipt In 2022 TJ Maxx stores allow returns without receipt. WebThe TJ Maxx return policy states that customers can return items within 30 days from the date of purchase. Don't throw things behind you as you're checking out, give em to the cashier. Don't test the makeup. Or, she felt I was overqualified? Now she works part time had to start her 3 years over and she lost her vacation pay for a week. If it makes you feel better, we have no weekends off either until after inventory in January, and even then, we only get one weekend a month. You are a liar and rude as hell! A link to the confirmation email will be sent to the email address you provided when completing your order. T.J. Maxx has a policy of not accepting items purchased at one of their stores to be returned to another T.J. Maxx store. They most likely do not have it or they will put us on hold for 20 min and say the don't have it. i dont want them voting. you make our store look like crap. think they are? Urban Outfitters. Everything is fine, my former manager put in the transfer, but now it seems like this new store will not put me on the schedule, I am a college student, and my expenses are building up, everytime I call to speak to the manager that makes the schedule she is never available. Sincerely, If an item is returned for a reason other than poor quality, it will not be refunded in full. Sit back and relax while we do the work. Tj Maxx Return Policy Cash refunds take ten days to appear in your account. The use of the comma in the second sentence is incorrect. I never receI'ved the papers of course because in dont lI've their no more. At the start of the exchange transaction, you will be requested a valid identity document (I.D. I guess this is happening because of what you are all experiencing with people bringing back items from thrift stores? A formal request like this speeds up any bureaucratic process, and it can help you with potential disputes along the way. Washing the item will destroy the tags and put a permanent mark on it, making it a no-no for TJ Maxx. You can exchange the object if it is in its preliminary condition. Swimwear and lingerie come with hygiene tags and if you return them without the hygiene tags still attached as they were when the items left the store, TJ Maxx wont accept them as a returned item. TJ Maxx Return Policy oh my goodness and to the employee who posted a few above me, CUSTOMERS ### ON OUR WALLS TOO! Legal Aid had given me the wrong information and usually their great. I too live somewhere in Maryland and work at a discount store. Everything is very open with a clear description of the challenges. People steal from TJ Maxx all the time and I believe that they have found ways to make it easier.
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