By transmitting your Submissions via the Public Forum, you grant, and represent and warrant that you have the right to grant, to MyMeter Entities a worldwide, perpetual, royalty-free, non-exclusive, sub-licensable and irrevocable right and license to use, reproduce, prepare derivative works based upon, distribute, perform, sell and display your Submissions for any purpose throughout the universe, in whole or in part, in any form, media or technology known or hereafter developed. References to this Website and all materials contained in this Website along with otherwise accessible via Happen/MyMeter controlled Websites, other products or services will be referred to herein collectively as MyMeter Entities. Problems should be reported to Pasadena Action Line at 713-475-5555. Examples of the information we collect and analyze using such methods include, without limitation, the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; login name and password; operating system type, version and computer platform; purchase history, which we may aggregate with similar information from other customers; the full Uniform Resource Locator (URL) click stream to, on, and from our Website, including date and time; cookie information; and products you viewed or searched for. PWP Customer Service Line 626.744.4005 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays 100 North Garfield Ave., Room N106 Pasadena, CA 91101 Exactly 8,743 of them are commercial accounts, 57,802 of them are residential customers and one is an transportation account. There are 66,546 customers of the company. Effective February 1, 2020, this policy on Discontinuation of Residential Water Service for Non - Payment is set forth by PWP in accordance with the City of Pasadena Municipal Code, General Fee Schedule, You may download one copy of the MyMeter Entities on any single computer for your personal, non-commercial home use, you must not reproduce, prepare derivative works based upon, distribute, perform or display the MyMeter Entities without first obtaining the written permission of Accelerated Innovations, LLC and the teams or organizations noted herein. Sections 6, 7, 8, 9, 10, 11 and 12 of this Agreement will survive any termination or cancellation of this Agreement. You represent that your Submission is an original work by you or that you have all necessary rights in it and to submit it to MyMeter Entities under the terms of this Agreement. SPECIAL TERMS AND CONDITIONS APPLICABLE TO SALES OF PRODUCTS AND SERVICES; CUSTOMER SERVICE CONTACT INFORMATION, CHOICE OF LAW; JURISDICTION; ATTORNEYS' FEES, Information Automatically Collected; Cookies; Web Beacons, How You Can Review Your Personal Information. You are solely responsible for your Submissions and must use the Public Forum in a responsible manner. You must notify MyMeter Entities immediately of any change in your credit or debit card information, including any change to your home address. IN NO EVENT SHALL MYMETER ENTITIES BE LIABLE FOR ANY FAILURE, INTERRUPTION OR ERROR WITH RESPECT TO ANY ASPECT OF THIS WEBSITE OR THE OTHER MYMETER ENTITIES, INCLUDING THE AVAILABILITY OF ANY FEATURE OR FUNCTIONALITY. Utility Bill Payment Assistance - City of Pasadena MyMeter Entities is not responsible for the availability of these third party resources or their contents. None of these services are available to children under the age of thirteen and any such child is prohibited from using said services. P asadena Water and Power provides electricity in Pasadena in Los Angeles County, California. If you don't want to receive these, you may change your preferences by accessing your profile section within your Website account. Many advertisements are managed and placed on our Website by third parties. Recently there has been an increase in scam attempts; if you receive a fraud call, hang up! We encourage you to be aware of this when your leave our Website and to read the privacy policies of every website and product that collects personally identifiable information from you. In addition, notwithstanding any term to the contrary in this Privacy Policy, we reserve the right to use, disclose, and/or share your personal and non-personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this Website's Terms of Use or as otherwise required by law. This account number is not valid. Due to technical difficulties we are not able to reset your password. Create My Account. Network advertisers who place advertisements on our Website may use cookies and web beacons to collect non-personally identifiable information about your visits to our Website and other websites in order to provide advertisements about goods and services of interest to you. In states or regions that impose sales or use tax, a purchase is subject to tax unless specifically exempt. Neither these materials nor any portion thereof may be stored in a computer except for personal and non-commercial use. No third party provider will be held liable in any way to any Website user or to any third party or to any other person who may receive information in the materials or to any other person whatsoever, for any delays, inaccuracies, errors or omissions there from or in the transmission or delivery of all or any part thereof or for any damages arising from any of the foregoing or occasioned thereby. Account Number Hint: Include the dash in your account number EXACTLY the way it reads on your bill. Power Emergencies 626.744.4673. We do not have an email on file for your Account Number. PWP Customer Service Line 626.744.4005 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays 100 North Garfield Ave., Room N106 Pasadena, CA 91101 Copyright 2023 Pasadena Water and Power. If MyMeter Entities determines, in its sole discretion and judgment, that your Submissions violates, or may violate, any of the terms of this Agreement, MyMeter Entities reserves the right to (a) refuse to allow you to upload information or otherwise transmit material; (b) remove and delete your Submissions; (c) revoke your right to use this Website, the Public Forum; and/or (d) use any technological, legal, operational or other means available to enforce the provisions of this Agreement, including, without limitation, blocking specific IP addresses or deactivating your registration on this Website or the Public Forum. MyMeter Entities may change the terms of this Agreement at any time, and your use of this Website and/or the other MyMeter Entities after such changes are posted will mean that you accept them. In order to access it, you will need to create a new account on this system with a new log in ID and password, which takes just a few moments. The Distribution Charge recovers the cost of delivering electricity from our receiving station at the edge of the City to you. The trademarks or service marks displayed herein are the sole property of their respective entity or licensee and may be used only with permission of the entity including but not limited to the Teams, Leagues and Organizations noted herein, MyMeter, and Accelerated Innovations, LLC. Purchases from the MyMeter Entities are not exempt from sales or use taxes simply because they are made from the Internet or because MyMeter Entities is not required to collect sales or use tax by any particular state or region. The Privacy Policy of this Website explains how such information may be collected and used. Check out PWP's emergency preparation tips to ensure you and your family are ready for a power outage. MyMeter All Rights Reserved. MyMeter Entities may bill your credit or debit card at the time the Services, Merchandise, Tickets or any other products offered via the MyMeter Entities are ordered or shipped, and the appropriate Vendor may bill your credit or debit card at the time your Tickets are ordered or shipped. Accelerated Innovations LLC is the organization that produces this Website, which encompasses MyMeter Entities. All Rights Reserved. Pasadena will combine world class events, science and technology, arts and culture, history and architecture with great neighborhoods and opportunities for all. You shall not use the MyMeter Entities for any illegal, inappropriate, indecent or otherwise purpose. Please contact Customer Service if you need immediate assistance or try again later. Test | Pasadena Water and Power As a community-owned utility, PWP's first priority is to serve our customers. This Privacy Policy applies only to this Website, unless you are notified otherwise upon accessing any third party website or product, in which case the terms and conditions set forth in such notification will apply. Water Emergencies 626.744.4138. A temporary password will be sent to your email on file. PWP Customer Service In such a case, the customer information which we have gathered may be one of the business assets we transfer. Please enter the House Street Number of your Service Address. To opt out of all promotional features you must uncheck the checked box from your profile page where it indicates your agreement to receive promotional emails. In order to purchase Merchandise, Tickets, Services or any other products via the MyMeter Entities or via Third Party Sales Locations, you may be required to provide complete and accurate personal information, including, without limitation, your name, address, telephone number, e-mail address, credit or debit card information and shipping address. IN NO EVENT SHALL MYMETER ENTITIES OR ANY VENDOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO USE OF OR INABILITY TO USE THIS WEBSITE OR OTHER MYMETER ENTITIES INCLUDING, BUT NOT LIMITED TO, ANY TRANSACTION FOR PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. 100 North Garfield Ave., Room N106 Because of federal law, we cannot knowingly collect any personal information from a child under the age of thirteen without the consent of that child's parent. We may also collect other personal information that will be identified on applicable page(s) of this Website. You must pay all amounts accrued in your account, including sales tax and shipping and handling charges, when due. For outage information, visit https://t.co/ZxqUZvrbV2 Understanding Your Redesigned Residential Bill - Pasadena Water and Power MyMeter Entities may in its sole discretion decline service to or terminate any account. If you want to review or revise the personal information you provided during registration on this Website, and whether you want to receive communications from us, you can either (1) click here to log in, and then click on the applicable menu option on the web page, or (2) call Accelerated Innovations LLC Customer Service at 651-757-4200. Certain cookies that are set when some video products are accessed on our Website, called "local shared objects: or "Flash cookies," may not be managed using the settings in your web browser. We may share aggregated demographic information with third parties, but this information is not linked to any personal information that can identify you or another individual person. By using this Website and participating in the various activities and features including but not limited to Games, Votes, Contests, Sweepstakes, Merchandise and Service Purchases, and Submissions, you agree and opt in to receiving email or messages with confirmations, promotions, information and responses about various activities, promotions or features. We may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
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