:], Ok, I apologize. Include all your personal information in the email, as well as our membership number. It's that easy! [Resolved] FYE Review: unauthorized charges to visa card This store doesn't even carry the rewards card. The agreement for the $11.99 charge is on THAT. I agreed; It lowered my total by a bit and I was in a rush. Read receipts that you sign or packets of info you receive, call and talk to a manager or go online for additional info. Always interest-free. You're a piece of sh--. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. She wont allow you to buy a single product and you are un able to exchange a product if you recieved it damaged! After hooking it up, it sounded terrible and went to return it about an hour after buying it. It took me 3 months of being charged to get a cancellation from them. Stay alert, friends. Cancel Great Fun Over the Phone. I do not want to have to do this again, and I am hoping this works and clears out this charge and any further charges to my credit. Backstage Pass VIP membership. I'm shivering. I have had the regular Backstage Pass for a while. Here are just a few more subscriptions weve helped our users cancel: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. We aren't all terrible. Please turn it on so that you can experience the full capabilities of this site. In my case, I was flat-out lied to by the cashier (or, at best, misinformed) She told me that the card itself was a 30 day trial and that IF I WANTED TO KEEP IT, I would have to call within 30 days to activate the paid subscription, not vice versa. This comment was posted by a verified customer. I'm not supporting ANYTHING! Insanity. I'm smarter than you honey and make far more money, I'm sure. Canceling f.y.e. He intentionally did not inform me of any subscription or any charges when I asked him if there was anything I needed to know. To which I replied "I want to cancel my card". VIP Backstage Pass is a RIP OFF! I called to have my membership cancelled but the guy was almost infuriatingly persistent with trying to convince me to keep the membership. At this point I'm really confused because she never told me she'd need this much, but I just went with it. There were six people in line and one person behind the counter. 7/15/71 is the info I am listed under, because I don't have the account number in hand. The complaint has been investigated and resolved to the customers satisfaction. He just handed me a credit card sized card. "Oh, okay." Every time I order something, it seems to be missing or damaged. New Customers. Because, when people do sign up for the backstage pass, THEY ASK ABOUT IT FIRST! Only if you cancel your membership the same day you bought it. You need to provide a receipt. I respond, that's ok I'm not buying today, so I'll just take a look at the paperwork, and fill it out. Top 10 Best Tlg Fye Vip Cancel Membership Reviews & Comparison He took my membership card from me and cancelled it. It's that easy! GOOD LUCK! To think, if I would have thrown it away there'd be no way for me to access the account in order to cancel it. Get instant money between $20 But, even so, you'd have to be a complete idiot to fall for it. 44 Montgomery St. San Francisco, CA 94104. You NEVER left out *any details! My store has a free loyalty program where customers get point for every purchase they make which can turn into free stuff. This is when I noticed that there is a monthly charge after 30 days. Complaining that you agreed to terms you weren't sure of is no reason to single out a single product or store, especially since you're required to sign a paper/receipt that says you understand the terms of your agreement. There are four ways to cancel your money saving f.y.e. I worked at a mall this holiday season and whenever I shopped at FYE the clerk would ask me if I wanted it and usually I would just say no thanks. Well come March and sure enough there was an FYE-VIP charge of $11.99 on my card so I called and explained the situation to the phone representative. 1. How to Cancel FYE VIP Subscription in 5 Easy Ways There is an easy way to cancel your FYE Backstage Pass. and our All this with an attitude of too bad so sad, we don't know how to apologize. Well this just happened to my daughter. I spoke with several Indians and Hindu's and such before I got to speak with a English speaking supervisor. and meet all your essential needs. Backstage Pass VIP, P.O. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I'm not offended. Cookie Notice No Hidden Charges. So today I just called the fye backstage pass cancellation number. In that case, you can request a refund in the same store where you purchased your Backstage Pass. I looked on the receipt and found it. There is an easy way to cancel your FYE Backstage Passwith DoNotPay. Submit a complaint and get your issue resolved. We accept the following payment methods: Visa, MasterCard, Discover, American Express, PayPal, and FYE Gift Cards. There is nothing wrong with making people wait in line for you to read the fine print your credit card is being linked to. And honestly, we sign up for it as well. Great Fun - unauthorized charge - ComplaintsBoard.com THAT BEING SAID: Canceling my service was a ###ing NIGHTMARE. Member Price $26.99 I call in a few days later after sitting on all the "fabulous" benefits and such, and in the call I was told *twice* that they would be keeping my account active. Backstage Pass | FYE You should receive a confirmation email within several days with additional instructions. Your just in here to troll, not to help. I bought a cheap dvd at an FYE and the cashier asked if I'd like to sign up for their backstage pass. I am finding frequent $9.99 charges on my credit card from FYE VIP. The cashier asked for a birth date and I gave him it (I figured he needed to verify my debit card like how some places ask for ID). Frustrated with paying for subscriptions you dont even use? Cancel this membership! 1. FYE offers its new members a one-month free trial that, will automatically turn into a paid monthly subscription. I was *told* that my account would stay active (and that it needed to sit there for a few more days for me to "think about it" and all the "benefits" I'd miss out on blah blah whatever). [Discussion] Canceling FYE Backstage Pass Scam : r/funkopop - Reddit Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. Box 41248, Nashville, TN 37204-1248. The VIP card is a joke. I think a company this sneaky and disreputable should be banned. I am beside myself with rage, the company CIC Triple Advantage has previously attempted to access my account for a total of 3 months in the past, and I made one complaint to the BBB (Better Business Bureau) and POOF, the whole mess was gone and I received my money back in full. I would like to see the proof of me signing up for this service? In addition, why would ANOTHER EMPLOYEE have to apologize for another's mistake, assuming the other DID lead you to believe it was completely free? Without my consent or knowledge FYE charged my debit card $11.99 for a program I know nothing about. At my local FYE I was purchasing $50+ worth of merchandise. And when it comes to "selling" the discount card, I tell them everything. Just thought I should let you know that it isn't a scam. Cancel Direct Line Auto-Renewal Before You're Charged Again! Featured review. He then said he might be able to get me a store credit, and said he would check with someone in the back. I have called the store manager and have spoken to two people in corporate. Here is where I made my mistake though. I don't mean to put myself on a platform here- I've made my share of mistakes with agreements, too. won't cancel/keeps charging after cancellation. The new clerk says I will need to send the unit back to the company as it is still under warranty. The membership was canceled and they credited ($11.99) back onto my credit card. What do FYE Backstage Pass charges look like on my bank statement? I did not have one after I canceled and then I was charged the next month. I have a JUSTICE for girls club card, lol. FYE review: unauthorized charges to visa card. :D Like I said, my post was aimed at the original poster- I thought it'd be understood, and I'm sorry to have gave you the wrong impression. So I said, fine and she starts asking me all these personal questions about where I live and so on. Use it to pay bills, renew subscriptions, clear dues I also have a huge social media following and I will voice my incident with them as well. So don't sit there and blame Fye. Every single time. I filed a huge complaint and intend to have the representative fired who caused all of this grief. Our app can help you with: We have helped over 300,000 people with their problems. Consumers complaining about f.y.e. he refunded me all of the money i was charged and canceled the membership for good. I explained to the girl that I was very sick and had no use for the card and would just like it cancelled before I forgot about it and she told me it had been deactivated and I could feel free to throw it out. I thought that was that and I was on my way. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I was told that I would have 10 percent taken off the price that i was paying if I signed up for the card. I'm not saying its 100%the sales clerks fault. Payment Options | FYE I have cancelled my membership. All deposits are protected by our member banks and partners. Luckily for me, before whoever was on the other end hung up I said "No, I do not agree to what you've said and I will keep calling here until this membership is canceled. Customers get an immediate 10% discount on their in store purchases. So should I try and call their number or just straight up call my bank? I said the thing will cost more to ship than I paid for it, plus I only bought it an hour ago. There is no reason anyone would willingly pay for it. After my transaction was finished, and everything was bagged, THEN she mentioned, "You have 30 days to cancel or you will be charged $11.99 a month. The store manager has no customer service skills and the store it's self seems disorganized. Terms and Conditions Privacy Policy California Privacy Rights. They just silently use whatever credit or debit card you used for your purchase. I came to notice TLG*FYE VIP was charging me $9.99 each month and realized exactly what it was. So if you are uninformed like I was, you call the number and they say "we don't have an account under your name or info" so you go on about your day. I was also a part of their salesperson scamI turned it down with a Christmas purchase and realized in February there was a monthly charge to my credit card I used for payment.. Only FYE Backstage Pass VIP members can access and use these deals. I used to work at Frys Electronics when I was younger and they put a lot of pressure on saleman to sign people up for their credit card. But one time they were offering what I thought was a free trial of it and you could get a $20 gift card as well. What a bunch of crap! I'm paying for something i didn't even know I was signing for, all i know is that the sales person told me I was going to B saving 10% on my purchase today because of a special promotion they had going on. If youre not satisfied with the service, your only option is to cancel it. I shop at FYE occasionally, and know about their yearly membership to get a discount just at FYE, but had never signed up for it. Will my FYE Backstage Pass free trial auto-renew into a paid subscription? Bottom line: Email: [email protected] Call: 1-877-351-2131. So I go into my local FYE store today, after reading this stuff. Here's my experience: FILE COMPLAINTS WITH THE FEDERAL TRADE COMMISSION AND THE BETTER BUSINESS BUREAU! No complaints at this time, but would like to cancel membership at this time because of financial reasons. I will also be filing as many complaints as I can everywhere I can and this included my local FYE store. I found what I was looking for and went up to the cash register to pay. I took it to myself to look up what it is all about and here is what I found out. Gildra S. Gordon Backstage Pass VIP If youre not satisfied with the service, your only option is to cancel it. I will never shop at this pos fye again I will go to best buy or hh gregg if I need headphones or CDs or my electronics, This place I terrible who the hell is going to pay 11.99 a month for so stupid VIP pass .I never signed up for this such a scam terrible compay I will never shop here again I will go to best buy or hh gregg if I need CDs or headphones what a pos company fye is. I was interested in the discount at AMC and when that didn't work I called and cancelled. Cancel FYE Backstage Pass over the phone. Angela Edwards, Esq., Law Office of Angela Edwards, East Longmeadow, MA 01028 (413) 525-3820. FYE Review: hidden fee - ComplaintsBoard.com I am calling again tomorrow and this time I will not take no for an answer, that is if they even let me give them an answer. Silly me one last time for thinking that that last charge wouldn't go through. After all, that's partially what this site is for, isn't it? To cancel your own subscription, simply navigate to your account settings page and click on where it says "Turn Auto-Renew Off" under your subscription info. They cost me so much for their lousy 5% off. I spoke to some guy who I could not even understand about my problem, saying that I would like to cancel so that I'm not charged anymore. FYE Backstage Pass VIP members can now enjoy discounts and savings through the convenience of a mobile app! Here's the phone number for everyones referenece: [protected]. Privacy Policy. As far as I'm concerned, the cashier never got my consent and simply said "Let me sign you up for this thing and get you 10% off, what's your email?". You need to enable JavaScript to run this app. Surely we arent all imagining it. In that case, you can request a refund in the same store where you purchased your Backstage Pass.
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