Normal home use; Follow use instructions; Doesnt cover lids. Have questions about your order? To place and complete your order effectively and to answer enquiries fully, ZWILLING stores certain information about you. In Stock MANUFACTURER DIRECT Ships within 1-2 days 4.9 (2203) Description The chef's knife from the ZWILLING Pro series is an almost universal tool for the convenient preparation of a wide variety of dishes. information about your purchase including the name of the website (if applicable) For shipping, you are responsible for the cost of shipping your item to us and may use any shipping carrier of your choice; we ask that you obtain a tracking number so that you can track the package in the event it gets lost in transit. If you live in the UK or Ireland, you may request a warranty returns form via email by contacting customerservice@zwilling.co.uk, alternatively, you can request a warranty returns form via telephone on 0845 262 1731 from Monday to Friday 8.30am to 5.00pm, or you can write to us by post at the address below to request a warranty returns form: Paying attention to the warranty wording and whether you can easily get a replacement if necessary, can help with choosing the best product when looking to buy cookware. Standard shipping is not available in AK, HI. Prior to clicking the PROCESS ORDER button, please confirm that we have all of the correct information for your order including: the billing and shipping information, your total order amount, shipping costs, taxes, promotional discounts, and credits. Le Creusets Signature product is reviewed in my buying guide on cast iron skillets. While we always strive to achieve this delivery time, we cannot guarantee this. No, at ZWILLING there is no minimum order quantity. Occasionally, ZWILLING will offer code-based promotions that can be redeemed online. Kick off your new kitchen routine with our high-quality, functional products. We may grant specific exceptions upon request and at our sole discretion, such as for example only, if the new owner is a family member of the original owner. Sign In. German engineering, Japanese craftsmanship. Culinary Insider program terms and conditions. For any questions concerning warranty pleaseclick here. Once you have paid you will receive a confirmation email with your order confirmation number and details of your order. EXCLUSIONS TO THE ZWILLING LIFETIME WARRANTY ARE: This warranty does not affect your statutory rights and remedies. Your order may need to be of a certain dollar amount to qualify; shipping and taxes are not applicable towards the qualifying amount. Kramer Knives Inc warrants the materials and craftsmanship of the knife to the original owner for so long as Im personally making or overseeing the making of custom knives. 1. During busy periods, extreme circumstances or unforeseen circumstances may cause delivery times to be delayed. By using the website, the visitor agrees to the use of cookies unless the user changes the settings in the web browser themselves to disable the cookies. See your order even if you are not a registered user. Prices for the items that are valid for the discount will be reduced by the amount of the promotion, and reflected in your ORDER SUMMARY. We will NOT be able to return any item/s to you for whatever reason youre not happy with the replacement. HENCKELS will refund the purchase price and delivery charge. Our warranty covers materials and craftsmanship under normal use and does not apply to misuse, intentional damages or any uses other than what is customary and reasonable for our knives. Some promotional offers may not be combined with other offers. Some exclusions to the ZWILLING warranty may include: Damage caused by misuse or abuse of the product, Products that specify a limited duration of the warranty on the product packaging, Failure to adhere to ZWILLING guidelines for the general care and use for products. If you have any additional questions, please contact Customer Service at 1 (914) 747-0300. You will be pleased to know that all of our products are fully guaranteed against defects in materials and / or craftsmanship. Learn More $349.99 Earn 349 points in our free Rewards Program. To save you time, we've made our checkout process efficient and easy to complete. Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. Free 4-Piece Set of Pan Protectors. We offer free delivery on all orders over the value of $99 or a flat rate of $15 for all other orders. Covers defects in material & workmanship; defects in the non-stick coating covered for 2 years. HENCKELS CANADA LTD.,4175 14th Avenue Unit 6 Markham, Ontario, L3R 5R5. WebCustomer Service The Zwilling Group stands for tradition and continuous growth Nationally and internationally Sign in to view your Wishlist, track your orders or just pick up right where you left off. 5. Henckels knives are known for their quality and are made in the steel capital of the world, Solingen. You can find more information about the processing of your data in our. ZWILLING You can contact them by phoning 8800-255-2523. Ive put this together for your benefit with the best information available at the time. Defective products that are discontinued and no longer available will be replaced with a product of equivalent value and function. The Bob Kramer by ZWILLING J.A. Please check your entries and try again. Please note that your wishlist will not reserve inventory or sale pricing. To make this request, you may contact us at consumerrelations@zwillingus.com. View Our Your account lets you save items to your wishlist, track your orders and even get access to exclusive offers. Sign in to view your Wishlist, track your orders or just pick up right where you left off. WebZWILLING Pro 10-pc, Block Set with 17.5" Stainless Magnetic Knife Bar 4.9 (30) $999.99 + ZWILLING Four Star 2-pc, "The Must Haves" Knife Set 4.9 (93) $149.99 + ZWILLING Once you have added your chosen products to your account, click the Checkout button. Iconic cast iron and ceramic cookware rooted in France. Offers may be used only once unless otherwise specified. Cookware Purchase The warranty does not cover normal wear You will also have the option to opt-out of our e-mail subscriptions during registration. Gift Guide. Exchanges cannot be processed by mail. Is this really different from a lifetime warranty? competitions or customer surveys). To make this request, you may contact us at consumerrelations@zwillingus.com. ZWILLING Mother's Day your account lets you save items to your wishlist, track your orders and even get access to exclusive offers. You should be able to easily identify the manufacturer by looking at the blade. If you are located in the USA, kindly address your return to: Please include a letter containing your full name, address, phone number and e-mail address with a brief description of the issue on a letter size sheet of paper. Henckels, including chefs knives, santoku knives, knife sets and more. You can contact customer service by email at customerservice@zwilling.ca or by telephone at 1-800-775-6020. Save your information to make future ordering quick & easy, Become eligible for offers available only to registered customers. If you purchased your product over the Internet, please provide all Care tips from professionals. It was a gift from my mother just before she died so I do not have a receipt for the item, but I am the only owner and user. ZWILLING Enfinigy 2 Long Slot Toaster ADD TO CART 4 interest-free payments of $42.49. Our warranty is limited to the original purchase price paid by the original owner and only for actual direct damages (not for indirect, consequential or other damages). Just follow the prompts in the simple checkout process. Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. View Our WebZWILLING is one of the most famous knife making companies in the world and has been renowned for producing high-quality cutlery for almost 300 years. as part of the warranty claim submission process. Please make sure your billing and shipping address is exactly as it appears on your credit card or banking statement. Sign in to save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. ZWILLING When returning the cookware, users must include information about the damage or defect. Since 1731- Beauty tools of excellent quality and design. ZWILLING may require the owner to provide proof of original purchase, or if the person claiming is not the original owner, ZWILLING may require further information to be provided about the change of ownership. Please turn it on so that you can experience the full capabilities of this site. We package and ship your order as soon as we receive credit card authorization and verification. Online purchases cannot be returned to Outlet Stores. Once your order has been submitted, you can expect that we are immediately working on getting it to you as quickly as possible. See your order even if you are not a registered user. Since 1731 - German home kitchen products. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please do not send in any personal items such as a knife holder/case, pan protectors or special wrappings that you would like returned to you, as it will be discarded. Free shipping offers are valid on standard shipping for orders placed at zwilling.com/ca with a specified minimum purchase. The following restrictions apply: To qualify for a specific promotion, your order must be placed during the specified promotion period. Zwilling The offer may only apply to certain price points or select products. Please allow 4-6 weeks to receive your replacement. WebZWILLING Pro 2-pc, Chef's Set 4.8 (54) $179.99 + SALE -11% ZWILLING Pro 3-pc, Starter Knife Set 5.0 (129) $279.99 $249.99 + Henckels CLASSIC 3-pc, Starter Knife Set 4.8 WebWarranty: Thank you for your ZWILLING J.A. On Select Products my buyers guide on nonstick ceramic frying pans. SHOP NOW, Gift With Any HENCKELS brick-and-mortar retail store, please provide all available information about the You cant claim the cost of repairing or replacing affected property, e.g. Packages returned after 3 failed delivery attempts or unclaimed at the local UPS facility. Shipping Information | ZWILLING.COM We're happy to help. For any questions concerning warranty If the product is defective or breaks through normal household use where care instructions have been followed, the company is happy to replace it. Error! Your account lets you save items to your wishlist, track your orders and even get access to exclusive offers. ZWILLING J.A Henckels will be responsible to pay to ship your replacement order to you. The lifetime guarantee for its cast iron cookware covers the original owner, whether the cookware item was a gift or self-purchased. Simply enter your search term to see the results. Delivery charges will differ so please check before you order. Orders placed on Friday afternoon, over the weekend or on holidays will be processed on the next business day. If your product arrives faulty or damaged ZWILLING J.A. Exclusive recipes. You may cancel your newsletter registration at any time. Henckels product. where you purchased your product. Please check your entries and try again. We have combined exquisite materials and modern technology to create electric kettles that you can use for tea, soups, or even sterilizing baby products. Please allow 4-6 weeks for delivery of your replacement item/s. Our warranty is made only to the original owner. High quality kitchen tools at an exceptional value. If you purchased your product from an online marketplace Yes, you can enter a different delivery address and billing address. Please be assured that upon the cancellation of your order, a refund will be issued back to the original form of payment. Additionally, to comply with Canadian Postal Regulations, all cutlery items must be wrapped to protect all points and edges from cutting through the outer carton in which they are mailed. If it is determined that the item is eligible for a warranty replacement, please note that while we will make every effort to replace it with the same item, we cannot guarantee availability. Please include a letter containing your full name, address, phone number and e-mail address with a brief description of the issue on a letter size sheet of paper. If the item you returned is out of stock or discontinued, we will offer you a comparative item in quality and cost. Not in the literal sense. Before mailing in your product to Zwilling in connection with your warranty claim request, please review the information below to ensure the safe return of your product. Gift Guide. I guess the answer is, how long do consumers expect the product to last? However, please note that our warranty does not cover wear from normal use, or any damage resulting from use other than the intended purpose of the item. Your browser's Javascript functionality is turned off. Sites-zwilling-us-Site Under the lifetime warranty, ZWILLING will repair your item where possible, or replace it on a like for like basis. Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. Our Product warranties only go to the original purchasers and not to any later owners of Products we sell. Blend with razor sharp blades and practical features. SHOP NOW, Gift With Any HENCKELS Sign in to save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. Iconic cast iron and ceramic cookware rooted in France. Made in Solingen, Germany. How Ceramic Differs To Teflon In Nonstick Cookware, Toxin Free Cookware Choices For Your Kitchen. ZWILLING stores your first name, last name, date of birth, address details and email. Please note that you are responsible for any costs incurred in mailing items to Zwilling However, to ensure the warranty applies, users must follow care instructions provided with the cookware, similar to conditions mentioned above for other cookware brands.
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