Get started. (Q@QH( The purpose of the witness statement is to provide written evidence to support a complaint that will, if necessary, be used as evidence in court. The Council uploaded all its historic computer data to this register and all refusals by the Council are added to this register. Donate and support our work. <> The driver can only undertake work in a vehicle licensed by City of Wolverhampton Council. J^h'K~s@sIMJZJ)( Wolverhampton then made it very easy to get licenced there, issued tens of thousands of licences for a population of 260,000 and therefore made the standards of private hire taxis slip in the whole country malcster_75 8 mo. All rights reserved. )(((h(QE PQ[PKE))h4 QEIK@QZJ )h@ E-% - RPQE -PEPEPEPEPEPHih( (( ( ( ( ( ( ( ( ( ( ((JZ@QE QE H9@ %/4sI@ E- QE% QK@ EP0(QE(QE QE %-S ) QE RQFhi)i( (E4hz ?hh 94P JZ(4 i(9(E -'4G4:9CG4 RJ) JB1E RP~( IE(ABQE DearL Thompson This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. This email contains proprietary confidential information some or all of [1][Wolverhampton City Council request email] Subscribe to our newsletter to get the day's top stories sent directly to you. ( Taxi complaints - a Freedom of Information request to Wolverhampton Taxi drivers licensed by a council which is accused of threatening public safety are suspected of serious sexual offences. Governance Best and worst companies at resolving issues. We couldnt load the mail server logs for this message. It licences drivers from around the UK including Scotland, Manchester and Nottingham. Councillor Alan Bolshaw, the citys licensing chief, said: Councillor Bird seems to have come quite late to the party. Pay Customer Self-Service - Wolverhampton complaints against drivers, are less likely to occur in an environment . ( City of Wolverhampton Council licensed Hackney Carriages and Private Hire Vehicles are referred to collectively as 'taxis' in this policy. This email has been scanned for all viruses and all reasonable precautions Many established taxi drivers say the Deregulation Act 2015 is threatening their livelihoods and claim a change in the application process is "risking customer safety". Change of Address. Successful Weekend Taxi Enforcement Operation - Merseyside Police Read about our approach to external linking. "What is really important is that we make sure we bring the taxi drivers in on this. We take passengers safety and wellbeing seriously. [1][Wolverhampton City Council request email] please follow the link to Wolverhampton City Council Taxi Licensing. The Council is 100% compliant with this KPI. ( PDF Complaints Procedure - Civica To apply/renew your driver or vehicle licence follow the links below. A Freedom of Information request found Wolverhampton Council had handed out 15,000 private hire licences in 2019, bringing in nearly 3.7m in fees. He backed plans for a government review into licensing, saying it should "bring it up-to-date and to create a regime that is fit for the 21st Century". Across 2021 and 2022, 55% of applicants failed this assessment. ( Councillor Mike Bird, the leader of Walsall Council, said he favoured a change in legislation as the current system was making a mockery of local authority licensing laws. The application fee for a New Private Hire Driver licence is 64.00 for a 1 year licence or 120.00 for a 3 year licence and must be paid electronically as part of this application process. endstream Meanwhile Walsall Council received just 48 new applications for licences last year, when it had a total of 1,129 private hire drivers registered. We couldnt load the mail server logs for this message. It is intended solely for the addressee. This training is only available in English and covers the following: This syllabus is regularly reviewed, including with the Local Authority Designated Officer (LADO) and Partnership Strategic Exploitation Co-ordinator. ( Z( sEPEaZ5 )VJZHiZ)Qj4 va@b is a registered charity in England and Wales (1076346) The Council has never refused a request from a licensing authority for a compliance operation in their area. L thompson made this Freedom of Information request to Wolverhampton City Council . Taxi drivers and council staff say a fond farewell to the 'queen of Taxi drivers 'missing out on Covid . and a limited company (03277032). endobj have been taken to ensure that no viruses are present. A total of 927 drivers were said to be waiting for a hearing to determine their application. Any views expressed in this email are those of the individual sender, 6 0 obj Wolverhampton Printed from https://www.whatdotheyknow.com/request/taxi_complaints_5 on May 02, 2023 00:03. We provide commercial Complaints . Public safety is paramount and we are constantly working to improve our processes to protect people. The secret mine that hid the Nazis' stolen treasure. Why is my taxi from another city? - BBC News services through our wholly owned subsidiary Private hire driver loses licence for overcharging passenger after DBS checks are also carried out on vehicle licence applicants, as well as a check that the vehicle is insured for public and/or private hire. ( Finally, the driver must attend our offices in person, where they undergo facial verification against their driving licence and proof of right to work in the UK. Dear Wolverhampton City Council, Number of Private hire taxi operators who have breached their operators licence conditions including name of operator and details of breaches from 2017 -2019 . Please provide as much information as possible to help our Licensing Compliance team investigate your complaint. I understand they may feel like they're being unfairly targeted but you know this is about protecting children and protecting drivers' business reputation.". Customer Engagement Officer The BBC has learned there have been seven allegations of child sexual exploitation (CSE) made, and 16 serious sexual allegations against drivers licensed in Wolverhampton. Reports of child sexual exploitation are among allegations made against drivers licensed in Wolverhampton, but who also operate across England. ( NihsG4sG499 99 99 J)y JZ)( (QE Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Magistrates dismissed Sahrish Rahat Ayub's appeal against Wolverhampton Council's decision to revoke her private hire driver licence. Further information about the vehicles and drivers licensed for South Staffordshire are available on ourInformation for Passengers page. Please note, if you are not willing to provide a witness statement we may be unable to process your complaint fully. the use of this email or attachments. It is only after these checks have been satisfied that an applicant can become a licensed driver. City of Wolverhampton Council Private Hire & Hackney Carriage Complaint Procedure Please provide your details so we can keep you informed on the outcome of the complaint you wish to raise.. It showed that in 2019 a total of 11,461 applications to Wolverhampton Council came from drivers based in Birmingham, while there were 2,457 from Manchester, 1,926 from Coventry, 1,279 from Leicester, 1,102 from Nottingham and 432 from Telford. ( A site to help anyone submit a Freedom of Information request. disseminate the information contained within this e-mail. Thank you for your request for information that was received on6 November The authority said it dealt with complaints robustly, with all safeguarding issues dealt with within a day "regardless of where the driver is in the country". A driver working in Southampton when a serious sexual allegation was made against him in October 2017, A Wolverhampton taxi driver accused of being involved in child sexual exploitation on 16 June 2017 in Bolsover, Derbyshire, A serious sexual allegation recorded as taking place in Mansfield, more than 70 miles away, on 3 October 2016, One allegation of CSE made in Shropshire in January 2018 along with two other serious sexual allegations in 2017, In Telford, where authorities have dealt with. u6`QK@E%E%/z( (Q@RPKE QIKHOQL(QKI@J^h You are now required to show photoID when voting at a polling station at the elections on May 4th. (( ) ( ( L9@sG4s@4sG4s@4sG4s@sKG4( ((((aEP0(QE( ( (`QE ( endobj i90#?WHB CH 7:+ 6YgY]BPU8q-HG-b%+aK`y=DUFB%2)x$T'oSz+! An enquiry is also made to the DBS to determine whether the information is that the driver has been added to a barred list and is prohibited from working with children and/or vulnerable adults. ( On April 29, 2020, council officers received a complaint that Ayub, aged 25, had picked up a passenger who had not pre-booked, which is a requirement of both her private hire licence and car insurance policy. The authoritys total income from private hire and Hackney Carriage licensing was 157,482. It is a criminal offence for people on barred lists to apply to work in a regulated activity and offenders are reported to the police. ago Taxi drivers and council colleagues say farewell to Elaine Moreton (centre) who is retiring at the age of 75 after 39 years' service. Mr Ashford welcomed news of the government's proposals for tougher legislation. We willcarry outan assessment Over the same period Wolverhampton Council had 1,018 applications from private hire drivers based in Walsall.
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wolverhampton council taxi complaints