axs change delivery address

If an interception is not possible, you may have to arrange an alternate delivery with the recipient, such as requesting the package be held at the local UPS facility. We do not control the number of tickets and/or other items sold on the Service or the location of seats or parking spaces that are made available for purchase. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. If the tickets were not received then we would now need change your order to Will Call. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. Im not getting an option to change my delivery. We act on your behalf, as seller, when listing or reselling tickets. Once you're logged in go to Orders and click on the order you want to update, scroll down and you should see an "Edit" button under shipping details. Delivery change requested refers to a request from a customer to change the details of their delivery. In general, it is not illegal to keep a package that was wrongly delivered to you. They will then be able to help you route the package in the right direction. If the package has already shipped, you can usually still update the address directly with the shipper. Not informing the purchaser of a "policy" until AFTER they purchase the product is not acceptable and now I am out $165.01. UPS will generally attempt to deliver a package three times before returning it to the sender. Tried changing the name on my AXS account from my ex, to mine - Reddit AXS refuses to help to ship my festival tickets even though I paid thousands of dollars for them. If the package was sent to an incorrect address, then the sender is responsible. Upon review we do see that your reshipped tickets show delivered on 3/23. Ticket Delivery - AXS Help Center You are solely responsible for making a purchase, based on the information provided on our Service. If you need to change or correct a delivery address before the package is delivered, log in to your FedEx account, go to our tracking page, and follow these steps: You can also request to change the delivery address for your shipment through our mobile app. You can also use your UPS Delivery Notice number online to request a hold on eligible packages. Event Changes I contacted AXS to reissue new tickets and they state I have to drive 3 hours to retrieve via will call. Both you and the receiver can use the packages tracking number to check the status of the intercept request. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. I did not approve a second charge they're impossible to get a hold of idk what else to do. With UPS Delivery Intercept , you can conveniently request delivery changes for packages you sent, prior to the first delivery attempt.With Delivery Intercept you can: Have packages returned to you; redirect packages to another address; reschedule delivery to another day; have packages held for pickup by the recipient; cancel or change an intercept request before we complete the intercept. How long does it take to receive them? Holder grants venue permission to utilize their name, image, voice, actions, statements and likeness (collectively, Personage) in any form, format, media, display or other use made of, or at, the event in any medium, whether known or hereinafter created, or context for any purpose, including commercial, without further authorization from or compensation to Holder. I have to make travel plans. You should evaluate your risk in determining whether to attend the event. If you received a wrong UPS delivery, the best way to report it is to call the UPS customer service team at 1-800-742-5877. I discussed with AXS customer service about the refund issue, but they turned down the request and kept asking me to resell this ticket to others. After upgrading, members can use My Choice to manage these packages. In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. Holder must possess a ticket to enter the property or venue listed on the ticket. Rent/Renew a PO Box. Welcome | USPS United Parcel Service of America, Inc. All rights reserved. Receive and Use Tickets - AXS Help Center Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. Therefore, the ultimate responsibility of a package being delivered to the wrong address lies with the shipper or sender. This means that you agree that we will have authority to conclude a sale of your tickets to a buyer on your behalf once you have told us to list the corresponding tickets for resale. WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. After talking to AXS through an online chat (I have screen shots of the chat) she informed me it was a policy and there was nothing she could do, stating it's a policy..but this policy is nowhere to be found until AFTER you purchase tickets. You will also be responsible for paying any applicable taxes relating to your purchases. However, the ticket price has decreased so much these days and it is impossible to resell my ticket even close to its original price when other fans can get cheaper tickets on AXS website. After this horrible customer service experience, I'm debating whether I should just take this issue up through my AMEX card and not go to the festival. Need to change your address after you've placed an order? By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. If you are the sender of the package, you can change the delivery address via your UPS account. All information provided through the Service will be managed and processed in accordance with the Privacy Policy. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. Thank you for contacting AXS. Be sure to provide the full address, including any mandatory apartment/suite numbers and zip code. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. Make sure your friend registers their own wristband. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Premium allows you to make unlimited changes to your deliveries at no additional cost. All fees and charges relating to your transaction will be disclosed to you during the purchase process. How do I update my personal information? - AXS Help Center Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. You can try contacting them if you have any questions." Signing up is free, and you can choose between two levels of membership. Changing your UPS delivery address typically does not cost anything, however if you need to change the address of a package that has already been shipped, additional charges may apply. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. I am just so upset. You can find the number on their website under Contact Us. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. International Association of Better Business Bureaus. Holder hereby forever releases, waives, discharges and agrees not to sue AXS, Client, Anschutz Entertainment Group, Inc., any owner, manager, operator, or sponsor of the venue, any promoter, producer, or sponsors of the event, any leagues, teams, artists, advertisers or suppliers of the event, and their respective parents, subsidiaries, affiliates, owners, members, managers, directors, officers, past and present employees, volunteers, agents, representatives, successors and assigns (collectively, Releasees) for any known or unknown claims, losses, damages, liability, demands or actions incident to entering the venue and/or attending the event, whether such risks and dangers occur before, during, or after the event, including injury or death relating to COVID-19 or any other illness or injury that Holder may sustain while at the venue or related to attending the Event, regardless of whether caused by the negligence or other fault of Releasees or any third party (Claims). My ticket ID is ****. On April 1, 2023, I received an email from Stubhub that the tickets had been transferred to AXS and that I had to download the AXS app to obtain the ** code/tickets. Your receipt has been resent at this time as well. a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. Open an account to save 30% off FedEx Express, access time-saving tools, and more! Due to the high demand of this event most lines for entry will be long. There is no charge for members with a UAP Preference to redirect all packages directly to a UPS Access Point location. You may be asked to provide your account information or order details when initiating the chat session, so make sure to have these details ready when contacting the representative. To reroute a package, you need the tracking number and the address to which you want the package delivered.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_5',156,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0_1');.medrectangle-4-multi-156{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. I used the wrong email address for my e-tickets. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. If your claim is valid, the customer service representative will work to arrange for a replacement delivery and/or a refund. You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets.

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