Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. And you earn the trust of customers and coworkers alike as you offer mentorship, knowledge, and even tips and training. /* ]]> */ Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple introduces new professional training to support growing IT United States Department of Labor. User level:Level 1. Learn about Apple culture, salaries, benefits, work-life balance, management, job security, and more. What does a Technology Specialist do? After concluding the final interview I was informed that I had made the cut, and would be starting with the company the following week. Weirdest thing that happened on the job: Apple Specialists promote and sell Apple products in dedicated stores. Learn more about your EEO rights as an applicant (Opens in a new window) . Challenging to work. Salary estimates are based on 37 salaries submitted anonymously to Glassdoor by Apple Technical Specialist See available Support roles. Sign up with your Apple ID to get started. Although Melissa is now certified to repair Apple hardware, most of her role is dedicated to what she considers even more rewarding: customer experiences. People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. Do you love how it feels to help others? box-shadow: none !important; Apple certification programs are IT professional certifications for Apple Inc. products. The difference between "Specialist" and "Genius": I was never an Apple Genius because I was a part-time employee, and Apple only offers Genius positions as a full-time job. We played ice-breaker games and learned everything Apple history, achievements, programs, the the company's mission statement, benefits and stock options. We draw strength from our differences. " /> Title(s) held: My official title was "specialist." Geniuses often made $US25 to $US30 an hour based on their tenure. The mob used the electronics in the store to play music and record their dance routine. Youre supporting people. At the Apple Store, you maintain customers trust in Apple as a skilled technician, troubleshooting and repairing products. You offer advice on accompanying accessories that will further improve the customers experience with Apple products. The courses are sequential, and build on skills and concepts as the user progresses. We become a place to belong body.layout-full { } .panel-grid-cell .widget-title { People who recognize themselves line-height: 21px; Apple users can get one-on-one tech support from a trained specialist at the Genius Bar for iPods, iPhones, iTunes, etc. People who shine a spotlight } For getting the right support, heres a genius idea. Strong people skills and a knack for problem solving. margin-bottom: 0; Apple Specialist was an independent Apple Inc. reseller based in the United States or Canada which offered its line of hardware and software, service, and support for branded products, and was designated as Specialist by the manufacturer. At Microsofts Stores, Apple Genius = Retail Technical Advisor. } font-size: 12px; Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. By clicking Sign up, you agree to receive marketing emails from Insider to learn and to grow, To start the conversation again, simply ask a new question. #secondary .widget .widget-title, #footer-widgets .widget .widget-title, #masthead-widgets .widget .widget-title { Other benefits included stock pay options (up to 10% of your income quarterly at 15% of market value) and discounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. Apple certification programs - Wikipedia var sibErrMsg = {"invalidMail":"Please fill out valid email address","requiredField":"Please fill out required fields","invalidDateFormat":"Please fill out valid date format","invalidSMSFormat":"Please fill out valid phone number"}; Get your questions answered by an expert via phone, chat or email. At first I didn't understand why she was so upset about an easily replaceable phone. .entry-content table { } Of course, every employees experience is different but we recently spoke with former Apple specialist Albert Adolphus to find out what it was really like for him: Time at Apple: I worked for Apple in a Connecticut store from October 2010 through May 2012. text-decoration: none; Introduce yourself, and well get in touch if theres a role that seems like a good match. This was right before the iCloud and wireless backup days, and the message was not within the voicemail server we tried this solution first. Reason for leaving: I lefT in the summer of 2012 due to an opportune business internship in California. vertical-align: middle; Phoenix, AZ Area. !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;r
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apple technical specialist vs genius